FAQs
Q: Why does it take so long to receive my order?
A: Just like restaurants that start cooking your food after you place your order, we don't begin crafting your underwear until you checkout. Then it takes time to receive your order, add your design, and make it through the delivery process.
Q: Why does Undies Champ have a no returns policy?
A: For hygiene reasons, after we've sent it to you, we wouldn't dare send it to anyone else. Please use the size guides to select the best fit.
Q: Why do you check my birthday to access the Sassy Collection?
A: As we add more collections, we expect to have teen visitors, and we don't think their moms and dads want them to have access to some of the selections that adults do.